Core ICT Track

Essential ICT Skills for the Workplace

Master the digital tools demanded by modern employers. Learn to effectively use productivity suites, professional email protocols, and cloud collaboration tools to thrive in any office environment.

6 Weeks
Beginner
2 Credits

About This Course

In today's digital-first economy, basic computer literacy is no longer a luxury—it is a baseline requirement for almost every professional job. Whether you are in administration, management, sales, or technical support, your ability to efficiently handle digital information determines your success.

This course is designed to take you from basic digital awareness to professional proficiency. You will master the industry-standard software suites (Microsoft Office / Google Workspace), learn the unwritten rules of digital communication, and discover how to collaborate seamlessly with remote teams using cloud technologies.

Skills You Will Gain

Microsoft Word & Docs Excel & Spreadsheets PowerPoint & Slides Email Etiquette Cloud File Sharing Remote Collaboration

Course Syllabus

Module 1: Professional Communication

Master digital correspondence. Learn how to draft professional emails, manage calendars, schedule meetings in Outlook/Gmail, and use modern team chat tools like Microsoft Teams and Slack effectively.

Module 2: Advanced Word Processing

Go beyond basic typing. Learn how to format professional reports, use styles and headings, generate automated tables of contents, execute mail merges, and track changes in Microsoft Word / Google Docs.

Module 3: Data Management with Spreadsheets

Unlock the power of Excel. Learn how to organize data, write essential formulas (SUM, AVERAGE, VLOOKUP), use conditional formatting, and create basic charts and pivot tables to summarize information.

Module 4: Creating Impactful Presentations

Design slide decks that capture attention. Learn the principles of visual storytelling in PowerPoint, how to use slide masters, incorporate multimedia, and present data clearly without overwhelming your audience.

Module 5: Cloud Collaboration & Security

Work seamlessly from anywhere. Understand cloud storage (OneDrive, Google Drive), how to securely share files with permissions, co-author documents in real-time, and practice basic workplace data security.